Apple plans to launch its new AI feature set, Apple Intelligence, on October 28, 2024. The initial release on iOS 18.1 will introduce Writing Tools, Smart Replies, Notification Summaries, and a redesigned Siri, available on the iPhone 16 and iPhone 15 Pro models. Future updates will include ChatGPT integration and Image Playground.
Zendesk is enhancing its customer service platform by integrating advanced AI capabilities into workflows. New tools will include smarter AI-driven bots and automation features, improving efficiency and personalization in customer interactions.
Sam's Club is testing a new store concept in Grapevine, Texas, that eliminates traditional checkout stations. Customers will use the 'Scan & Go' technology to scan items with their mobile devices and pay digitally, aiming to streamline the shopping experience.
A report indicates that 71% of merchants anticipate software-based solutions (SoftPOS) will replace traditional point-of-sale terminals, driven by the rise of contactless payments. By 2027, SoftPOS usage is expected to increase by 475%, transforming the retail landscape.
OpenAI's new feature, Canvas, enhances productivity by providing a dedicated workspace for creating and managing documents and code. It integrates a word processor with ChatGPT's AI assistance, streamlining workflows and allowing for AI-generated visualizations of data insights.