AOL is set to conclude its dial-up internet service on September 30, 2025, marking the end of a 34-year chapter that began in 1991. This decision signifies a significant transition for the company, which has evolved from a foundational internet provider to a content and advertising-focused entity.
The discontinuation also impacts associated software like the AOL Dialer and AOL Shield browser, designed for legacy systems. The service was characterized by its iconic "You've got mail!" notification and the distinct sounds of modems connecting. In its peak in 2000, AOL served over 20 million consumers. Despite the widespread adoption of broadband, a segment of the population, particularly in rural areas, continued to rely on dial-up. A 2019 U.S. Census indicated that approximately 265,000 Americans still utilized these services, highlighting the ongoing need for accessible internet solutions in underserved regions. The shift away from dial-up reflects a broader technological evolution towards faster and more reliable connections. Users still dependent on dial-up are advised to explore alternative internet service providers to ensure continued online access.