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AI Revolutionizes Retail: Personalized Shopping, Supply Chain Optimization, and the Rise of Sustainable Fashion Highlight Retail Tech Show 2025

06:53, 26 March

Edited by: Екатерина С.

The retail sector is undergoing a significant transformation driven by artificial intelligence (AI). KPMG's report indicates that 83% of retail leaders are confident in AI's potential for growth and efficiency. Retailers are leveraging AI to create personalized shopping experiences through virtual influencers and smart shopping carts. More than 55% of retailers have reported a return on investment exceeding 10% from AI-driven initiatives, with 21% seeing gains of over 30%. AI is also optimizing supply chains and inventory management, with predictive analytics forecasting demand and reducing waste. The Retail AI Council showcased AI innovations at the Retail Tech Show (RTS) 2025, including solutions for digital merchandising, unified commerce, and returns reduction. The RTS Innovation Awards recognized game-changing technologies, including AI solutions for efficiency and promotions. Stuart Trevor, founder of All Saints, discussed sustainable fashion and circular consumption at the RTS 2025. George O'Sullivan, CEO of The Sole Supplier, explored content collaborations for social commerce. However, Jeanswest, a fashion retailer, is closing over 90 stores due to tough market conditions, impacting hundreds of jobs.

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